Premium Ethanol Gas Fireplace

A: The flame height will vary depending on several factors. As fuel diminishes, flame height is reduced accordingly. Generally, the flame will range between three and seven inches. This variation depends on the environment in which the fireplace is placed. For instance, outdoor use in windy conditions May result in higher flames, while indoor use with a partially closed burner opening will produce shorter flames.

A: Our fireplaces can be mounted on flat, non-combustible surfaces. While some types of drywall are non-combustible, it is essential to verify this with the manufacturer. If you need assistance determining whether your drywall is suitable for mounting, please contact our customer care team for guidance.

A: To clean your stainless steel burner, we recommend using a standard stainless steel spray cleaner available at local supermarkets or hardware stores, along with a soft cloth for wiping. For removing discoloration from the fuel tray and lid, we advise removing the fuel tray from the fireplace and using a paste or cream-based stainless steel cleaner with a soft cloth to buff it clean.

A: Prolonged exposure to heat can cause some discoloration to the fuel tray and lid. Extended and frequent use of your fireplace May lead to slight tarnishing and discoloration of the fireplace itself. However, these effects can typically be cleaned off easily.

A: Burn time varies depending on the specific model and usage. Most of our fireplaces feature controllable flames, allowing you to conserve fuel as needed. For an approximate burn time for each model, please consult the individual product pages.